🌐 Public

UX - Stakeholder Interviews

By Fabricio Teixeira for UXdesign

Introduction

What Scripts for interviewing key stakeholders in a project, both internal and external, to gather insights about their goals. Why Ensures goals are considered when defining the product strategy. It also informs the definition of key performance indicators (KPIs) that will measure how successful the project was after a certain time.

Fabricio Teixeira — Experience Design Director @ R/GA NY

1 Cognition: The blog of web design & development firm Happy Cog

Unfortunately, the waterfall web design process and "Telephone" are similar, and too much valuable, primary research (in this case stakeholder interviews) ends up being reinterpreted to the point that the original sentiment and answers are lost. The process of conducting and then documenting stakeholder interviews can keep a team at an arm's length from a project. Instead, place designers and

2 Stakeholder Interview Template

You may also download this template in Microsoft Word format. PROJECT VISION What is your vision for this offering? What defines success for this project? What are the potential pitfalls (i.e. what keeps you up at night about this project)?USERS Different types of users (salesperson vs supervisor vs analyst) Who is primary? Role(s)? Typical Background? Defining Attribute?VALUE PROPOSITION What problems

3 A Stakeholder Interview Checklist

This is an excerpt from from Kim Goodwin's excellent Designing for the Digital Age. It is quite long, so we've broken it into several sections. Many thanks to Ms. Goodwin and Wiley for allowing us to share this with our readers. A Cheat Sheet For Interviewing StakeholdersIf you need a little help in your stakeholder interviews, tape a copy of

sowhat

Freshman

  • 0 Playlists
  • 0 Followers

alessandraoli

Freshman

  • 0 Playlists
  • 0 Followers

Marcelo De Assis Marques

Freshman

  • 0 Playlists
  • 0 Followers

EmanuelBass

Freshman

  • 0 Playlists
  • 0 Followers

Mike

Designer of digital goods

  • 0 Playlists
  • 0 Followers

Marcos Zaidowicz

Freshman

  • 0 Playlists
  • 0 Followers

Natalia Kaplita

Freshman

  • 0 Playlists
  • 0 Followers

Miroslav Kirov

Freshman

  • 0 Playlists
  • 0 Followers

oldgrumpy

Freshman

  • 0 Playlists
  • 0 Followers

Alexandra Khadeko

UX designer

  • 2 Playlists
  • 0 Followers

Mher Hovakimyan

Product Designer an SFLpro.com

  • 1 Playlists
  • 0 Followers

Tyrell James

Freshman

  • 0 Playlists
  • 0 Followers

yzzilnegnilk

Freshman

  • 0 Playlists
  • 0 Followers

Helen Wai-Quen Bentley

Freshman

  • 1 Playlists
  • 3 Followers

NAVIN KUMAR CHAHAR

I AM HUMAN ,SIMPLE AND STRAIGHT.

  • 0 Playlists
  • 0 Followers

Victor Demetrio

Freshman

  • 0 Playlists
  • 0 Followers

Carolina Delgado

Freshman

  • 0 Playlists
  • 0 Followers

tommymarshall

Freshman

  • 0 Playlists
  • 0 Followers

monicasibaja

Freshman

  • 0 Playlists
  • 0 Followers

Adrianosg

Freshman

  • 0 Playlists
  • 0 Followers
Load more

Delete your comment

Are you sure you want to delete your comment?