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User Experience / UX

By Pete Sena

Introduction

For those looking to learn about UX.

Pete Sena — Peter Sena II is an Entrepreneur, Angel Investor, and Yale University Venture Mentor who founded ...

Added by Pete Sena: “Awesome thoughts on card-style layout

1 Why cards are the future of the web - Inside Intercom

Content being broken down into individual components and re-aggregated is the result of the rise of mobile technologies, billions of screens of all shapes and sizes, and unprecedented access to data from all kinds of sources through APIs and SDKs.

Added by Pete Sena: “Bad Reviews Can Boost Sales. Here’s Why [HBR]

3 Bad Reviews Can Boost Sales. Here's Why

You've hit your limit of 5 free articles as an anonymous user this month. You have a couple of options: Create your personal library on HBR.org Organize articles of interest, share your favorites with colleagues UNLIMITED ACCESS TO HBR.ORG 10 print issues of the magazine iPad and Android tablet apps including all of your magazine issues plus content feeds from

Added by Pete Sena: “Why Negative Reviews are a ‘Gift’

5 Why Negative Reviews are a 'Gift'

Customer-generated product reviews are a critical component of a successful social commerce program - 74 percent of consumers are influenced by the opinions of others in their decision to buy products online, according to recent research from Manage Smarter. Yet many retailers are still wary of "negative" reviews, fearing "bad" feedback on their products and services will hurt sales. Fearing

Added by Pete Sena: “Are Excessively Positive Customer Reviews Hurting Your Conversion Rates? [Study]

6 Are Positive Customer Reviews Hurting Your Conversion Rates? [Study]

Customer reviews may scare some marketers because they give consumers power, but they are a key component of success on the web. Thirty percent of users turn to Amazon to research products before buying, in large part because of the customer reviews. Only 13 percent of consumers turn to Google. Figleaves.com was able to boost conversions by 35 percent by

Added by Pete Sena: “More learning around how Carousels can cause accessibility issues.

7 Accessibility expert warns: stop using carousels

Accessibility expert and WebAIM associate director Jared Smith has warned us all to stop using carousels. His warning comes in the form of microsite Should I Use A Carousel?, which - in carousel format - provides reasoning for not using this kind of interface component. Along with posing accessibility issues for keyboard and screen readers, industry figures quoted on the

Added by Pete Sena: “The Slider and the Carousel have been the "goto" tool for the homepage. It's not always the best solution and in many cases is less effective.

8 Carousels | Brad Frost Web

I suspect this is why a good number of carousels exist. From universities to giant retailers, large organizations endure their fair share of politics. And boy does that homepage look like a juicy piece of prime real estate to a roomful of stakeholders.

10 Design Tips for a Cleaner User Interface

Minimalism is the design concept where you build interfaces using only the most important elements. These websites often come out looking very clean and intuitive for users. The style has been adopted in many different fashions and today influences much of the modern web. I want to share a few design tips towards building minimalist user interfaces. A cluttered web

16 Bootcamp for a UX Team of None

This workshop will introduce you to affordable user experience design methods for getting user input and feedback throughout your design and development proc...

17 SXSWi 2012 Keynote - Ambient Location and the Future of the Interface

Keynote speech on the future of the interface and location-based technologies at the SXSWi 2012 conference in Austin, Texas. Audience size: 3,200 (thanks to everyone who was there in person, and the additional 1,000 in break-out rooms!). Audio available here: http://schedule.sxsw.com/2012/events/event_IAP992057 SaulPaul's rap recap of the keynote: http://audio.sxsw.com/2012/podcasts/SaulPaulRecapRap_AmberCase.mp3 Write-up: http://sxsw.com/node/10804 Speech date and time: Sunday, March 11, 2:00PM - 3:00PM.

18 Official Usability, User Experience & User Interface Guidelines From Companies

Guidelines are considered to be the best resource that designers and developer can use to ensure that the applications and web sites they produce are usable. Operating systems, devices, and development environments are very specific in nature. Because of this, their manufacturers have devised their own set of usability, user experience and user interface guidelines. This week I would like

20 Kicker Studio | Essential Interaction Design Essays and Articles

I've started a list of essays and articles that I feel are important touchstones and reference points for interaction designers. These are not books (my Top Ten Essential Interaction Design Books), book chapters, or presentations (list to come), and I've certainly left out some classic (and not-yet-classic) articles. The list, as the best lists often are, is idiosyncratic. But please

21 Call To Action Buttons and the Psychology of Color

By combining scientific studies on color with some design principles, you can create a great call-to-action button for your website and improve its conversion rate drastically. A CTA-button has 4 important tools to achieve this: placement, shape (and size), message and color. In this article I will talk about the aspect of color. But first things first... So what are

23 UX Storytellers: UX Storytellers - Connecting the Dots

Update (December 2011): it looks like dropbox has temporarily inactivated the public download link (due to too high demand I've been told). Please use the Google Documents link instead (or feel free to pay a few bucks and get it from Amazon onto your kindle). You can download several book formats from a public dropbox folder: UX_Storytellers_v1.1.pdf and UX_Storytellers.epub and

24 Peter Conradie " Introduction to Good Usability

Over the past year I have written a few posts about design guidelines. They have also proven to be the most successful ones. I have decided to put a few of them together, add some more and bundle it as an ebook. So without much further ado, I present: Introduction to Good Usability.

26 Cover | Just Ask: Integrating Accessibility Throughout Design

The entire contents of the book is online here, and also available in a print version. Improve your websites, software, hardware, and consumer products to make them more useful to more people in more situations.Develop effective accessibility solutions efficiently.Accessibility is designing products so that people with disabilities can use them. Accessibility makes user interfaces perceivable, operable, and understandable by people

28 Index - 4ourth Mobile Design Pattern Library

Designing Mobile Interfaces: Patterns for Interaction DesignDesigning Mobile Interfaces: Patterns for Interaction Design is the comprehensive, platform-agnostic reference for your mobile design work. Whether you design or develop for smartphones, featurephones, tablets, or other touchscreen devices, common principles are discussed and codified as 76 universal interaction and interface patterns. Designing Mobile Interfaces has been translated into multiple languages, used to

29 How to Improve the Bounce Rate with a Simple A/B Test

A couple of days ago I noticed a significant increase of traffic to my article 15 Free Ebooks about User Experience and Interface Design. Needless to say it triggered my curiosity. I quickly opened Google Analytics to look for the source and came up with Reddit.com. I found out that someone was so kind to leave a comment on the

30 User Research in Games

Over the last five years, user research has become an important part of the game development process. It's no longer acceptable for games to be obtuse and difficult to get into - the accessibility of cheap iPhone games and free-to-play games have made it essential for players to be immediately engaged. In this post, I'll look at why user research

Added by Pete Sena: “Great article on the consumer journey and how to map customer journey maps.

34 A Step By Step Guide To Building Customer Journey Maps

"How do you get your customers to do what you want them to do on your website?" Optimizers get asked this question all the time. Without realizing it, the businesses who want the secret sauce, the quick fix to more "conversions" are asking the wrong question. What they really should be asking is, "How do I help my customers achieve

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